betji Terms & Conditions — Please Read Before You Play

betji is an online casino and sports betting platform operated for the entertainment of adult players aged 21 and above. The platform offers casino games, live dealer tables, sports betting markets and crash games. All games utilise independently certified RNG (Random Number Generator) technology to ensure fair outcomes. The results of all games are final once a round has concluded.

By accessing betji, you represent and warrant that you are at least 21 years of age, that online gambling is not prohibited in the jurisdiction from which you are accessing the platform, that you are acting on your own behalf and not on behalf of any third party, and that all information you have provided during registration is accurate and complete. betji reserves the right to verify any information provided and to request supporting documentation at any time.

Key Terms at a Glance

The sections below cover betji's full terms in detail. The six points summarised here are among the most important — please ensure you understand each one before playing.

1. Eligibility

To open and use a betji account, you must satisfy all of the following conditions at the time of registration and at all times thereafter while your account remains active:

• You are aged 21 years or older. betji is strictly an adult platform — no exceptions will be made for players who are under 21, regardless of any representation made at registration.
• You are acting on your own behalf and using your own funds. Betting or depositing on behalf of another person is not permitted.
• You are not a current employee, contractor, agent, director or immediate family member of any employee of betji or any of its affiliated entities.
• You have not previously been excluded from betji, either voluntarily or as a result of a breach of these Terms and Conditions.
• All registration information you provide — including your name, date of birth, mobile number and payment method details — is accurate, current and complete.

betji reserves the right to request documentary evidence to verify eligibility at any point during the life of an account, including at the point of withdrawal. Failure to provide satisfactory verification documents may result in withdrawal delays or account suspension until the matter is resolved.

2. Account Registration and Security

Each player may hold only one betji account. Opening or attempting to open more than one account — whether under your own name, a different name, or via a third party — is strictly prohibited. The following obligations apply to all registered accounts:

• You are solely responsible for maintaining the confidentiality of your login credentials — your registered mobile number and password. Do not share these with any other person.
• All activity conducted through your account — including bets placed, deposits made and withdrawals requested — is your responsibility, regardless of whether the activity was authorised by you.
• If you suspect that your account has been accessed without your authorisation, you must notify betji support immediately and change your password without delay.
• betji may, at its sole discretion, suspend or close any account that is suspected of being used in contravention of these Terms and Conditions, pending investigation.

betji does not permit accounts to be transferred between individuals. If you wish to close your account, contact betji support. Any remaining balance at the time of closure will be returned to the payment method used for the most recent deposit, subject to identity verification being complete.

3. Deposits and Withdrawals

betji supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa and Mastercard. The following terms apply to all financial transactions on the platform:

• The minimum deposit is ৳200. There is no fee charged by betji on deposits. Payment network fees, if any, are the responsibility of the payment provider and are not within betji's control.
• Deposits must be made from a payment account that is registered in your own name. betji does not accept third-party deposits. Any deposit received from a payment account not registered to the account holder will be reversed and the relevant account may be suspended pending investigation.
• Withdrawal requests are processed within 24 hours under normal operating conditions. Processing times may be longer during peak periods, following security checks, or where additional verification is required.
• Withdrawals will only be paid to a payment account registered in the name of the account holder. betji does not make withdrawals to third-party accounts under any circumstances.
• betji reserves the right to withhold withdrawals pending completion of identity and source-of-funds verification, in accordance with our KYC obligations. Players are encouraged to complete KYC verification promptly to avoid delays at the withdrawal stage.

Players may not use betji solely as a fund transfer mechanism. If betji determines that a player has deposited funds without engaging in genuine gaming activity prior to withdrawing, betji reserves the right to charge an administrative fee on the returned amount and to close the account.

4. Bonuses and Promotions

betji offers welcome bonuses, reload bonuses and seasonal promotions to eligible players. All bonuses are subject to terms and conditions that are displayed at the point of offer. The following general rules apply to all bonuses on the betji platform:

• Bonuses are available to players who have a verified account in good standing. betji reserves the right to withhold or withdraw a bonus from any player who is found to have violated these Terms and Conditions.
• All bonuses carry a wagering requirement (rollover) that must be completed before any bonus-derived funds can be withdrawn. The specific rollover multiplier applicable to each bonus is stated in the bonus offer terms.
• Only games specifically listed as eligible in the bonus terms contribute toward rollover requirements. Contributions may vary by game type — for example, live casino games may contribute at a different rate to slots.
• Bonuses are issued per promotion and per player. Attempting to claim the same promotion more than once — including via a second account or via a family member sharing a device or payment method — constitutes bonus abuse and will result in account action.
• betji reserves the right to alter, suspend or withdraw any promotion at any time without prior notice, provided that any promotion already accepted and in progress will be honoured under the terms active at the time of acceptance.

Seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL or T20 tournaments are available during the promotional window stated in each offer. Promotions are available only to eligible players whose accounts are in good standing at the time the promotion is claimed.

5. Game Rules and Fair Play

All games available on betji use independently certified RNG technology to produce random and unpredictable outcomes. Game results are final once a round has concluded. The following rules apply to all games and sports betting markets on the betji platform:

• Individual game rules are displayed within each game interface. It is the player's responsibility to understand the rules of each game before placing a wager. Lack of familiarity with game rules is not grounds for a refund.
• In the event of a technical malfunction that interrupts or voids a game round, betji will endeavour to resolve the affected round fairly. Where a round cannot be completed due to technical failure, stakes will be returned to the player's account.
• Sports betting markets are settled in accordance with the official result declared by the relevant governing body (e.g. Bangladesh Cricket Board, ICC, FIFA). betji follows industry-standard settlement rules for void bets, abandoned matches and postponed fixtures.
• betji does not accept responsibility for errors in bets placed by the player, including incorrect selections, incorrect stake amounts or bets placed on unintended markets. Please review your bet slip carefully before confirming any wager.

6. Prohibited Conduct

The following actions are strictly prohibited on the betji platform. Engaging in any prohibited conduct will result in account suspension, forfeiture of all balances and, where appropriate, reporting to relevant authorities:

• Using automated software, bots, scripts, or any artificial means to place bets, exploit promotions or interact with the platform in a manner not intended for human players.
• Collusion with other players to manipulate game outcomes, share game state information in real time during live games, or coordinate betting patterns in a manner that constitutes match-fixing or fraud.
• Depositing, wagering or withdrawing funds that are derived from criminal activity, including money laundering. betji is obligated to report suspicious financial activity to relevant authorities and will cooperate fully with any lawful investigation.
• Attempting to open or operating more than one account on the betji platform, whether in your own name or another identity.
• Providing false, misleading or fraudulent information at any stage of the registration, verification or payment process, including misrepresenting your age, identity or the source of funds used for deposits.

betji's determination of whether prohibited conduct has occurred is final. Players who dispute a finding of prohibited conduct may contact betji support to request a review. betji will consider all available evidence but reserves the right to maintain its decision where the evidence supports a finding of breach.

7. Account Suspension and Termination

betji reserves the right to suspend or permanently close any player account at any time, with or without prior notice, if betji reasonably believes that the account is being used in breach of these Terms and Conditions, if a player has provided false information, if a player has engaged in prohibited conduct as described in Section 6, or if betji is required to do so by law or by a competent authority.

Where an account is closed due to a breach of these Terms and Conditions, betji reserves the right to forfeit any balance remaining in the account, including any bonus funds and any winnings derived from gameplay that was itself in breach of these terms. Where an account is closed at the player's own request, and no breach has been identified, the remaining balance will be returned to the player's verified payment method subject to completed KYC verification.

8. Responsible Gaming

betji is committed to responsible gaming. The platform is intended for adult entertainment only and is not a source of income. Players are encouraged to set personal deposit limits and session time reminders through their account settings. betji provides self-exclusion tools that allow players to suspend access to their account for a defined period. Self-exclusion requests must be made via betji support and will be actioned within 24 hours of receipt.

If you believe that your gambling is becoming a problem, we urge you to use the self-exclusion tools available in your account, reduce your deposit limits, take a time-out, or contact betji support for assistance. betji will not contact a self-excluded player with promotional material during any active self-exclusion period. Players must be 21 years of age or older to use the betji platform. 21+ only.

9. Limitation of Liability

To the maximum extent permitted by applicable law, betji shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the betji platform, including but not limited to loss of winnings, loss of data, loss of goodwill, interruption of service or any other intangible loss, even if betji has been advised of the possibility of such damages.

betji does not guarantee uninterrupted or error-free access to the platform. The platform may be unavailable from time to time due to scheduled maintenance, technical failure, or events outside betji's reasonable control. betji will use reasonable endeavours to restore access as quickly as possible following any unplanned outage.

10. Intellectual Property

All content on the betji platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, software and promotional materials — is the property of betji or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute or create derivative works from any betji content without express written permission from betji. Unauthorised use of betji intellectual property may result in legal action.

11. Amendments to These Terms

betji reserves the right to amend these Terms and Conditions at any time. Where changes are material, betji will notify registered players by posting a notice on the platform or via the contact details held on the player's account. Continued use of the betji platform following notification of an amendment constitutes acceptance of the revised terms.

The most current version of these Terms and Conditions is always available on the betji platform. It is your responsibility to review the terms periodically. If you do not agree with any amendment, you must stop using the platform and contact betji support to close your account.

12. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these terms that cannot be resolved through betji's internal dispute resolution process should be referred to binding arbitration. betji's internal dispute resolution process is initiated by contacting betji support in writing. betji will acknowledge all formal disputes within 5 business days and aim to provide a full response within 20 business days. betji's decision on any dispute is final, subject only to any mandatory statutory rights you may hold.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a formal dispute, please contact betji support via live chat on the platform. Our support team is available 24/7 and will direct your query to the appropriate team. For written correspondence, you may also contact us by email.

Email: [email protected]